When do I submit a Claim for Refund?
A Claim for Refund pertains to monies already paid to a City department that you are seeking to have returned.
How do I submit a Claim to Public Works, Bureau of Engineering?
If you are seeking a claim for refund from the Public Works, Bureau of Engineering (BOE), you must complete an online form at https://engpermits.lacity.org/public.
Paper forms are not accepted by BOE.
How do I submit a Claim to the Los Angeles Department of Building and Safety?
The Los Angeles Department of Building and Safety has their own claim for refund form that can be accessed at the link below. Follow the instructions outlined on the link below.
Emailed or faxed claims are not accepted.
Building and Safety Claim for Refund form
How do I submit claims to all other departments?
You have 2 options for how to file a claim:
OPTION 1
Fill out a Claim for Refund form and mail it to the City Clerk's Office:
Office of the City Clerk
200 North Spring Street
Room 395, City Hall
Los Angeles, CA 90012
Emailed or faxed claims are not accepted.
If you need a claim form mailed to you, contact (213) 978-1133 or email clerk.cps@lacity.org.
Claim for refund of $5,000 or less
Claim for refund over $5,000
OPTION 2
Deliver or fill out a claim form in person by visiting the Office of the City Clerk located at:
200 North Spring Street
Room 395, City Hall
Los Angeles, CA 90012
(Entrance is on Main Street)
Office hours are Monday - Friday 8:00 a.m. - 4:30 p.m. (Excluding City holidays)
How do I check the status of an already filed claim?
After filing with the City Clerk, a claim for refund is sent to the department indicated on the form to which the money was paid. To check the status of a claim for refund, contact the department directly. Visit the https://lacity.gov/directory.